Privacy Policy
Effective September 16, 2026
1. Overview
This Privacy Policy describes how Narrows ("Narrows," "we," "us," or "our") collects, uses, and shares information when you use our website and app (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information, such as your name, email address, and password.
- Profile information, such as your job title, company, phone number, LinkedIn profile, and profile photo.
- Event information, such as events you register for, sessions you attend, and badge check-in/check-out activity.
- Networking information, such as connections you make with other attendees and any private notes you save about them.
- Business and lead information, if you use the Service as a business or interact with a business booth.
- Files you upload, such as profile documents or event itineraries.
- Communications you send us, such as support requests or feedback.
We also collect certain information automatically, such as device and usage information (e.g. pages viewed, actions taken in the app) that helps us operate and improve the Service.
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To let you create a digital profile and share it with others via badge taps or links.
- To operate event registration, check-in, and itinerary features on behalf of event coordinators.
- To let businesses capture and manage leads collected at events.
- To send you service-related communications, such as event or connection notifications.
- To maintain the security and integrity of the Service.
4. How We Share Your Information
Your public profile is visible to anyone you choose to share it with, such as through a badge tap. We may also share information:
- With event coordinators, for events you register for or check into, so they can manage their event.
- With businesses, when you interact with their booth or provide your information to them as a lead.
- With service providers who help us operate the Service (for example, hosting and data storage providers).
- If required by law, or to protect the rights, safety, or property of Narrows, our users, or others.
We do not sell your personal information.
5. Your Choices and Rights
You can access and update most of your profile information directly in the app. You may also request that we delete your account and associated personal information, subject to any legal or legitimate business reasons we may need to retain certain data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this page.
10. Contact Us
Questions about this policy or your information, or want your data exported or deleted? Reach us at: